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Deposit steps |
Your deposit will be credited in just 24 hours.
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Tips & Tricks |
Complete the payment within the platform’s time limit to avoid cancellations. Always check your GCash balance to ensure it's enough for the deposit.
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Make sure your GCash app is updated to the latest version for smooth transactions. |
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Check your network connection to receive OTPs quickly. If multiple attempts fail, wait 5 minutes before trying again. Make sure your GCash account is linked to the correct mobile number to avoid mismatched OTPs. |
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Transfer the exact amount in one transaction using your account. Submit the transaction ID once the payment is made. |
Dealing with deposit errors |
Most deposit errors are resolved by waiting 15min before trying a new deposit or perfoming basic troubleshooting.
Be aware of GCash’s daily transaction and monthly limits to avoid deposit issues. If you’ve hit a transaction limit or error, wait before attempting another deposit. |
Always check your GCash balance to ensure it's enough for the deposit and it's completed within the platform’s time limit. |
Ensure the payment amount matches the requested amount exactly. |
If you face app issues during a deposit, update your GCash app for a smoother transaction process. |
Ensure good network connectivity to receive OTPs; if multiple attempts fail, wait 5 minutes before retrying. Make sure the correct mobile number is linked to your GCash account to avoid OTP mismatches. |
Verify your GCash account to access higher transaction limits. If you’re reaching limits, consider upgrading from a basic GCash account for larger deposits. |
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