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Deposit steps |
Your deposit will be credited in just 1 hour. In some cases, it may take up to 24 hours.
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Tips & Tricks |
Double-check that the Instapay account number is correct.
Always send the exact amount displayed on the payment screen.
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Make sure your Instapay app is updated and functioning properly.
Keep your phone handy to receive and enter the confirmation code quickly. |
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Dealing with deposit errors |
Most deposit errors are resolved by waiting 15min before trying a new deposit or perfoming basic troubleshooting.
If your bank requires you to manually enter the deposit data, double-check the transaction information provided on the payment page. Ensure you entered the code exactly as received (no spaces or extra characters). |
Confirm with your bank if your account can be used for international transactions and online payments. If the code expired, request a new one and try again. |
Poor or unstable internet connections can interrupt the transfer process, causing the transaction to fail. Ensure you have a stable and secure internet connection before attempting a transfer. |
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