Deposit - Jazzcash

Complete the payment within the platform’s time limit, transfer the exact amount in one transaction, and avoid making multiple deposit attempts quickly.

Ensure you have sufficient balance to cover transaction fees and exchange rates. Check the fees here: https://www.jazzcash.com.pk/faqs-5/.

Enter your mobile number and security MPIN correctly, and click 'Pay' only once. Click 'Check My Transfer' on the platform.

Ensure your mobile is unlocked to receive the MPIN request. If you don’t get the MPIN prompt, call 4444 or dial *786# for assistance. 

Check the deposit limits for JazzCash accounts, including daily and transaction limits here: https://www.jazzcash.com.pk/faqs-5/

Save all receipts and confirmation details for future reference and create a new deposit request for each transaction.

Ensure your mobile is unlocked to receive the MPIN request. If you still don’t get the MPIN prompt, call 4444 or dial *786# for assistance.

Avoid making multiple deposit attempts quickly. Always create a new request for each deposit to avoid issues with reused details.

If you don’t receive the deposit SMS:

• Check network coverage and ensure the phone number is correct.
• Ensure sufficient balance for SMS, as some providers charge a small fee.
• On dual SIM phones, disable the other SIM temporarily.
• Use the USSD code for transactions by contacting your provider for the code.

Review the transaction status in the JazzCash app or SMS notifications to confirm whether it has been completed.

Complete the payment within the platform’s time limit and transfer the exact amount in one transaction.

Ensure the JazzCash app is updated to the latest version and that your account is active and unrestricted.

If you encounter issues, clear the app’s cache or restart your device to resolve temporary glitches.

If you mistakenly paid less than the full amount of your deposit, you can make a new deposit request and pay the remaining amount.