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Deposit steps |
Your deposit will be credited in just 24 hours.
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Tips & Tricks |
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Complete the payment within the platform’s time limit. Payments made after expiration may not be processed. Transfer the exact deposit amount shown on the platform in one single transaction. Avoid splitting the amount or overpaying.
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For making the payment in your NayaPay app, carefully copy and paste the Transaction ID into the payment page.
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Save all receipts and confirmation details for future reference and create a new deposit request for each transaction. |
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Dealing with deposit errors |
Most deposit errors are resolved by waiting 15min before trying a new deposit or perfoming basic troubleshooting.
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Transfer the exact deposit amount shown on the platform in one single transaction. Avoid splitting the amount or overpaying. Use only your own NayaPay account for the transaction. Third-party payments may be rejected. After making the payment in your NayaPay app, carefully copy and paste the Transaction ID into the payment page to avoid typos. Do not refresh or close the deposit page until the transaction is completed. Ensure your NayaPay app is up to date and your account is active with no restrictions. Avoid making multiple deposit attempts quickly. Always create a new request for each deposit to avoid issues with reused details. |
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