Withdrawal - All you need to know!

2 min. readlast update: 10.03.2024

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Withdrawal Steps

The minimum withdrawal amount is usually  $10 or its equivalent in other currencies However, it may vary according to your payment method. 

  • Go to this link. 
  • Select your preferred payment method from the list and fill in the required info.
  • Click 'Send a Request'.

The data you will need to fill in will depend on the payment method you choose for your withdrawal.

Timeframe

We make every effort to process your withdrawal request within 24 hours. However, on some occasions, the process may take up to 5 working days.  

Once your withdrawal request has been successfully processed, you will receive the funds in your e-wallet immediately. If you withdraw to a bank card or bank account, it may take up to 5 working days to receive the money. 

 

Important Info

Here is some important info to keep in mind when requesting your withdrawal:  

  • You may only request  one withdrawal at a time You can not request the next withdrawal until the first withdrawal has been processed. 
  • Funds  may not be deducted from your account immediately  after you request a withdrawal. If your balance is less than the amount of the withdrawal, the request will be automatically cancelled.
  • If you use  multiple payment methods, the amount of each withdrawal request must not exceed the total amount deposited with each payment method. If you need to withdraw more, you can do so by simply requesting several withdrawals. 

 

 

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