Verification - Voluntary Process

Voluntary verification process

The verification process is an identity check to ensure the security of your account and all your financial transactions. We recommend passing the verification process voluntarily, smoothly, and at your own pace!

You can choose to verify your account voluntarily at any time. 

Benefits of verifying your account

• Requesting the verification process voluntarily allows you deposit with Visa cards. 
• Voluntary verification has no time limits or restrictions. You can upload your documents at your own pace!
•  Ensures hassle-free transactions with your account in the future. 
• It has less requirements than the mandatory verification - just your ID and a Selfie. 

Verification documents

🤵Proof of identity 

To verify your identity, you can upload your passport, national identity document (ID), or driving license. Your document should contain your name, date of birth, and photograph.

🤳3D selfie

To upload your 3D selfie, position your face in the frame and move your head in a circle. The instructions will be on the platform during verification. 

Document check timeframe 

Once you upload your documents the verification process can take from 24 hours up to 5 working days. 

You will receive an email or SMS notification about your verification status. You can also track the verification status in your profile.